Shipping Policy
Order Processing
Orders are generally processed on the same day or the next working day after payment confirmation.
Shipping Coverage
We currently ship across India and service most deliverable PIN codes.
International shipping is not available at present.
Shipping Charges
Shipping charges may vary based on product category, delivery location, weight, and ongoing promotional offers.
Some products may qualify for free shipping.
Applicable shipping charges will be displayed during checkout.
Delivery Timeline
Estimated delivery timelines are:
Delivery timelines may vary due to:
• Courier partner delays
• Weather conditions
• Natural calamities
• Public holidays
• Regional restrictions
• Remote location accessibility
• Pandemic/global disease/or other global-domestic restrictions
Order Tracking
Once your order is dispatched, tracking details will be shared through the registered contact information provided during purchase.
Failed Delivery Attempts
Customers must ensure accurate delivery details and availability at the delivery address.
Additional courier charges arising from incorrect address information or repeated failed delivery attempts may be borne by the customer.
Damaged Packages
If the package appears visibly damaged upon delivery, customers should record the complete opening process and contact us immediately.
Contact Us
TimeLux India
Aminjikarai, Chennai, Tamil Nadu – 600029
Email: timeluxindia@gmail.com
Phone: +91 98406 97050
